Moon4d Terms and Conditions — Platform Usage Guidelines

These Terms and Conditions constitute a legally binding agreement between you ("User") and moon4d ("Platform", "we", "us"). This document governs all aspects of your use of the moon4d platform, including the website, mobile application, and all related services.

By accessing, registering, or using any part of the moon4d platform, you expressly and implicitly agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or policies that may be published from time to time.

These terms take full effect from the moment you first access the moon4d platform, regardless of whether you have registered an account.

To use the moon4d platform, you must meet the following eligibility requirements:

• Aged 18 and above at the date of registration
• Not currently on an active self-exclusion list on any gaming platform
• Have the legal capacity to enter into a binding agreement
• Not acting on behalf of a third party without written authorization
• Use of the platform is not prohibited by any laws or regulations applicable to you

Moon4d reserves the right to request proof of identity at any time to ensure compliance with these eligibility requirements. Accepted documents include a national ID card, passport, or equivalent official document.

Each user is only permitted to register one account only on the moon4d platform. Ownership of multiple accounts by a single individual is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as per official identification document
• Exact date of birth
• An active email address that belongs to you
• A valid and active phone number
• Valid payment details in your own name

Moon4d reserves the right to suspend or close accounts containing false, inaccurate, or incomplete information. You are responsible for keeping your account information up to date should any changes occur.

All deposits to your moon4d account must be made using approved payment methods and in your own name. We do not accept third-party deposits.

Deposit

• The minimum deposit amount is as stated on the platform's payment page
• Deposits are processed immediately upon receipt of payment confirmation
• Deposited funds may only be used for gaming purposes on the moon4d platform
• Moon4d does not charge any processing fees for deposits

Withdrawal

• Withdrawals may only be made to the same payment method used for the original deposit (source of funds principle)
• Identity verification (KYC) may be required before your first withdrawal or any withdrawal exceeding a specified limit is processed
• Withdrawal processing times are within the period stated on the platform's help page
• Moon4d reserves the right to temporarily suspend withdrawals while an investigation is conducted if suspicious activity is detected

Moon4d offers various types of bonuses and promotions from time to time. All such offers are subject to specific terms and conditions stated alongside each offer.

General terms applicable to all bonuses:

• Each user is eligible to receive a welcome bonus once only
• Bonuses may not be withdrawn before wagering requirements are met
• Wagering requirements are calculated based on qualifying bets only — bets placed on certain games may not count or may count at a different rate
• Bonuses obtained through dishonest means or promotion abuse will be forfeited
• Moon4d reserves the right to modify or terminate any promotion at any time
• Users found engaging in bonus abuse or low-risk wagering strategies solely to meet bonus requirements may be restricted from receiving future promotional offers

All games on the moon4d platform are subject to their respective specific rules. By starting any game, you are deemed to have understood and agreed to those game rules.

The following actions are prohibited while playing on moon4d:

• Using any unauthorised automation software, bots, or assistance tools
• Engaging in fraud or manipulation in any game
• Colluding with other players to gain an unfair advantage
• Exploiting any bugs or system vulnerabilities — if discovered, they must be reported to our team
• Engaging in 'churning' transactions or moving funds between games solely to meet bonus wagering requirements

Game outcomes generated by a certified Random Number Generator (RNG) system are final and cannot be disputed unless there is clear evidence of a technical failure.

You are fully responsible for keeping your moon4d account login credentials secure. moon4d recommends the following security practices:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols
• Do not share your password with anyone, including family members
• Log out of your account after every session, especially on shared devices
• Enable two-factor authentication (2FA) where available
• Do not save your password on public browsers or unsecured devices

If you suspect your account has been accessed without authorization, contact the moon4d support team immediately via live chat. moon4d will investigate and take appropriate action.

Moon4d is committed to promoting healthy and responsible gaming. Our platform provides a range of tools to help you maintain control over your gaming activity:

• Deposit Limit — set daily, weekly, or monthly deposit limits
• Loss Limit — limit the total amount of losses within a set period
• Session Time Limit — set a reminder when your playtime reaches a defined limit
• Temporary Self-Pause — suspend your account for a period of 24 hours to 6 months
• Self-Exclusion — permanently close your account upon your own request

All these tools are accessible directly from your account settings. If you need assistance or have concerns about your own gaming habits or those of someone you know, please visit the Responsible Gaming for more information and support resources.

Moon4d reserves the right to suspend or close a user's account at any time, with or without notice, if:

• User violates any term outlined in this document
• Suspected fraudulent activity, money laundering, or other illegal activities are detected
• User provides false information during registration or the KYC process
• Abuse of the bonus or promotional system is detected
• Account has been inactive beyond the specified period
• User personally requests account closure

If an account is closed for legitimate reasons (not due to a terms violation), any remaining balance will be returned to the user upon completion of all investigations, in accordance with the applicable withdrawal policy.

The moon4d platform is provided "as is" without any express or implied warranties. To the extent permitted by law, moon4d is not liable for:

• Any unforeseen system interruptions, outages, or technical failures
• Losses arising from fair and legitimate game outcomes
• Technical issues arising from the user's device or internet connection
• Indirect, incidental, or consequential losses arising from use of the platform
• Any actions or content from third parties

In the event of a clear technical failure that materially affects game outcomes, moon4d reserves the right to void or correct the relevant transactions following a thorough investigation.

Moon4d reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon being posted on the website or communicated through user accounts.

For significant changes, we will endeavour to notify users at least 7 days before the changes take effect via in-account notifications or the registered email address.

Continued use of the moon4d platform following any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically for any changes.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist. You may reach us via:

• Live Chat — available 24/7 via the chat icon at the corner of the platform
• Email — [email protected] (displayed as text, no hyperlink)
• FAQ Page — visit FAQ page for answers to frequently asked questions

We are committed to responding to all enquiries within a reasonable timeframe and resolving any issues in a fair and transparent manner.